POSITIONS FILLED!


KSI Realty Thailand Co. LTD
 is hiring two (2) Sales Administrative Assistants who will report to the Office Manager of its Bangkok real estate agency. These full time positions must be filled out by September 2015. If you wish to apply, please review the job description as mentioned hereinafter to make sure that you meet the job duties and requirements.

Job Responsibilities

The Sales Administrative Assistants (SAA) will perform administrative and office support activities for the Office Manager. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills are required, as well as Internet research abilities and strong communication skills.

The SAA shall support the company’s operations by maintaining office systems and have knowledge of commonly used concepts, practices, and procedures within the real estate field. The SAA will work under immediate supervision of the Managing Brokers and the Office Manager.

 

Job duties

  • In charge of clerical and technical support for the sales department of our Bangkok real estate agency. Recordkeeping responsibilities may include sales and expense reports, electronic databases and sales proposals for leads or prospective customers. The SAA will plan meetings and ensure that sales representatives in the field are in contact with home office staff/management
  • Clerical duties include but are not limited to:
     
    - Answering the telephone

    - Making visits and travel arrangements

    - Maintaining office files and records according to the office internal standards and procedures

    - Composing and typing letters or emails

    - Opening and distributing mail, email, fax

    - Organizing, planning and conducting meetings, events and conferences

    - Handling administrative duties for sales team and preparing sales records and statistics
  • Maintain and manage the company’s CRM
  • Responsible for permanent interaction with the wide public and for answering their questions as well as greeting clients. Interaction with prospective, existing and past clients to promote our agency and its services. Encourage repeat business
  • Elaborate strategies under the guidance of the Office Manager by assisting and coordinating the marketing plan in establishing sales outcomes and goals
  • Contribute to team effort by accomplishing related results as needed
  • Participate and assist with local and international property shows, conferences and seminars 
  • Maintain office services by

    - Organizing office operations and procedures

    - Preparing all necessary and appropriate forms to register a new prospect, add a new listing, make an offer or close a transaction. For example but not limited to, lead registration form, lease agreement, purchase agreement, sale’s contracts etc.

    - Controlling correspondence with and among management, prospects, clients, colleagues and the company’s ancillary network of professionals (accountant, lawyer, juristic officer, handyman, contractor, home inspector, financial institution, etc.)

    - Maintaining all real estate files and handles administrative duties for the office as directed by the Office Manager 
  • Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Regularly update clients’ file individually saved in the CRM system. Any relevant pieces of information and communications – including, but not limited to, recap of meetings, phone calls and emails - shall be at any time retrievable and available on the CRM for review and follow up by other employees and management
  • Develop a client base by generating and inputting new leads in the CRM system (cold calls, attending professional networking events…). Weekly follow up of new leads as well as current and past clients by email or phone call
  • Ensure compliance with professional standards of ethic when conducting all transactions, dealing with the public and the other employees/colleagues at the office
  • Establish sales target in accordance with the Office Manager requirements. Complete monthly survey
  • Ensure that all agency listings are updated weekly. Ensure that each unit is still available, in a clean and marketable condition. Ensure that the price and description of each property are still current 
  • Screen prospective tenants, buyers and sellers according to the company’s guidelines to ensure compliance with lease, sale and purchase objectives
  • Work with Managing Brokers and Office Manager to create marketing collateral, property listings, and update the company’s website and social media 
  • Meet with prospective tenants and buyers who wish to either rent or buy a property. Fill out the appropriate tenant and/or buyer registration form(s). Organize property showings with prospective tenants and buyers
  • Meet with landlords and sellers who wish to put their property on the market for either rent or sale. Take photos, fill out the appropriate owner registration form(s), create a listing and upload the property onto our online platforms, etc.
  • Secure the company’s right to compensation/commission at closing by having:

    - A potential tenant sign a “registration clause” allowing the Broker to register the prospect with developer companies, owners or rental companies

    - A potential seller sign a “right of sale/agency clause”

    - A potential buyer sign a “representation agreement” and a “right of sale/agency clause”
  • Implement the marketing plan created by the Managing Brokers and Office Manager to ensure the lease, sale and purchase of real property
  • Review and approve with the Managing Brokers and Officer Manager all files and forms prior to signing and transmitting binding documents 
  • Accompany sellers and buyers to the Land Office at closing to facilitate and supervise the transfer of the title of property (shanot)

 

Office Manager Skills and Qualifications

  • Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Teamwork 
  • Language requirement: fluency in Thai (native or bilingual level), very good command/understanding of English (oral and writing) and/or Mandarin Chinese
  • IT/Computer skills: proficiency with Word, Excel, PowerPoint, Email, Internet search engine, and social media. Understanding of basic CRM software and paperless transaction pipeline. Notion of video and photo editing a plus
  • A minimum 2 year college degree
  • A minimum 2 year general sales’ experience, preferably in the field of real estate or direct sales
  • A valid driving license (motorcycle and/or car) and a personal smart phone

 

Compensation & Benefits

The Sales Administrative Assistants shall be compensated as follow:

  • Full reimbursement of expenses related to business travel and commute such as gas and highway tolls if you use your personal vehicle for work (proof of receipts required) 
  • Up to 50% reimbursement of taxi and MRT/BTS fares to go to and from work appointments
  • Grade A prime location office in Sathorn as well as a personal desk and work station to work from
  • A company’s laptop for professional use (mac or pc)
  • Unlimited access to domestic and international phone calls (for office work only). Unlimited use of a company’s laser printer (for office work only)
  • A company’s car for professional use (maintenance, insurance and parking paid by the company, excluding gas)
  • A company’s motorcycle for professional use (maintenance, insurance and parking paid by the company, excluding gas) 
  • A monthly base salary of 12,000 THB net
  • An additional 10% sale’s commission on each closed transaction. For example, on a total and net 100,000 THB commission collected by the Brokerage, a Sales Administrative Assistant that closes a transaction, will be awarded 10,000 THB (100,000 x 10%)
  • Thai social security and welfare

Qualified applicants shall send a resume and a cover letter at thailand@kijner.com (ref. # SAA092015)